Hanae Vial | Hanae Mori Hanae Mori

Fast Shipping & Professional Packing

Because of our long-standing partnership with UPS, FedEx, DHL and many other world-class carriers, we are able to offer a variety of shipping options. Our warehouse staff are highly trained and will wrap your goods according to our precise and accurate specifications. Before shipment, all items are carefully examined and securely secured. We ship to hundreds of thousands of customers daily across various countries. This shows our commitment to be the largest online retailer on earth. Warehouses and distribution centers can be located throughout Europe as well as the USA.

Note: Orders that contain more than one item are assigned a processing time in accordance with the item.

Before shipment, all ordered items will be thoroughly examined. The majority of orders are delivered within 48 hours. The time to deliver varies from 3-7 days.

Returns

The stock is constantly changing and cannot be fully controlled by us due to the involvement of multiple entities, including the factory as well as our warehouse. Therefore, the actual inventory could fluctuate at any moment. Be aware that your order will become unfulfilled once you've placed your order.

Our policy is valid for 30 days. If it's been more than 30 days since you've made your purchase We're sorry to say that we can't offer you a complete exchange or refund.

In order to be eligible for a refund your item must be unused and in the same state that you received it in. It must also be returned in the original packaging.